Description:

This session equips CGFOA members with practical frameworks and structures for navigating difficult conversations when emotions run high, conflict arises, or clarity is needed. Participants will learn how to combine directness with respect, maintain self-regulation under pressure, and facilitate productive dialogue that strengthens team cohesion and professional relations in the workplace.

Grounded in real-world practice and informed by the realities of public sector leadership, this workshop provides tools you can apply immediately with staff, partners, clients, and stakeholders. You’ll practice structured approaches that reduce defensiveness, build mutual agreements, and support ethical, high-quality service across your organization. Leaders will leave with concrete conversation models for feedback, conflict de-escalation, and decision making that enhance workplace culture and performance. 

2 CPE

About the Presenter

Dr. Christine Perigen Fonner is a seasoned holistic leadership expert, keynote speaker, and educator with over 25 years of experience across nonprofit, government, corporate, and educational sectors. With a unique blend of strategy, empathy, and experience, Christine weaves systems thinking, trauma-informed leadership, and emotional intelligence with expertise in relational communication and change management. Her work creates space for meaningful dialogue, aligned action, and culturally relevant approaches rooted in both accountability and care.

Christine holds a PhD in Organizational Leadership, a Master’s in Transformational Leadership and Change Management, and a Bachelor’s in K-12 Education. Her PhD research focused on the impacts of toxic leadership on the safety, esteem, and belonging of women in leadership and her career has focused on leadership development and cultivating “radical care” in the workplace.

www.christinefonner.com 

PLEASE NOTE: Registration and payment are required for each person attending this online class. CGFOA requires the name and email address of each paid attendee. The zoom link is intended to be used by the person who registered. Registration is non-transferable, unless previously arranged.